Frequently Asked Questions

MATERIALS & QUALITY

At Mërs Jewelry, quality is at the heart of every creation. All jewelry is designed to last, crafted from carefully selected materials. The chains and main components are made of water-resistant and hypoallergenic stainless steel for optimal comfort and durability.

The natural pearls and stones used in the jewelry are chosen for their authenticity and beauty, with no plastic or imitations. Whenever possible, the materials are sourced from French and European suppliers to support local craftsmanship and ensure responsible traceability.

Each piece is carefully crafted to create a harmonious balance between refinement, material, and aesthetics. The attention to detail and finish reflects the exacting standards and craftsmanship behind Mërs Jewelry, offering elegant, durable, and timeless pieces designed to be worn and cherished every day.

DESIGN & MANUFACTURING

Each Mërs Jewelry piece begins with a sketch, a detail, an idea drawn from numerous sources of inspiration: history, mythology, cinema, fantasy universe… These influences guide the choice of shapes, proportions and assemblies, giving birth to unique and varied creations.

The manufacturing process is entirely handcrafted. Each piece is conceived, assembled, and adjusted by hand, with meticulous attention to detail and the balance between materials, shapes, and colors. Whether the jewelry is delicate, composed of natural stones, or bold in its design, the care taken in its creation guarantees consistent quality and originality.

The design and manufacturing at Mërs Jewelry reflect the exacting standards and sensitivity that characterize the brand: a subtle balance between creativity, craftsmanship and elegance, to offer unique pieces that each tell their own story.

PERSONALIZATION

At Mërs Jewelry, each piece can be customized to your liking to become truly unique. Whether it's the length of a chain, the choice of stones, or the combination of different elements, it's possible to create a version that perfectly reflects your personality.

The customization process is entirely designed to remain true to the Mërs aesthetic: delicacy, balanced shapes, and harmonious colors are respected in every adjustment. Each request is studied and handcrafted with the same care and attention to detail as for standard creations.

The goal is to offer you a piece of jewelry that tells your story , while maintaining the originality and craftsmanship that characterize Mërs Jewelry.

COMMITMENTS & VALUES

Mërs Jewelry is founded on clear commitments and values ​​that guide every creation. Quality, craftsmanship, and attention to detail are at the heart of the process, ensuring that the jewelry is both durable and refined.

Whenever possible, materials are sourced from French and European suppliers to support local craftsmanship and ensure responsible traceability. Natural beads and stones are carefully selected, free of plastic and imitations, to preserve their authenticity and beauty.

Respect for the environment and eco-responsibility are also priorities: from the choice of materials to the packaging, everything is designed to limit the ecological impact while offering an elegant and refined product. These values ​​reflect the identity of Mërs Jewelry and its conscious approach to creation, where craftsmanship, quality, and responsibility go hand in hand.

CUSTOMER & EXPERIENCE

At Mërs Jewelry, the customer experience is designed to be simple, pleasant, and stress-free. Each order is handled with care and shipped via tracked mail, delivered directly to your mailbox for added convenience.

The attention to detail is also reflected in the packaging, which is elegant and protective, designed to showcase the jewelry while remaining as eco-friendly as possible.

Every interaction, from order to delivery, is guided by the desire to offer warm and attentive service. The goal is for each customer to feel supported, heard, and fully satisfied, while discovering handcrafted, unique, and sustainable jewelry.

PAYMENT & DELIVERY

Payment is 100% secure, by credit card or PayPal, for total peace of mind.

Your jewelry is usually shipped within 24 to 48 hours, with free delivery in mainland France and French overseas territories. For international deliveries, additional charges such as customs duties or local taxes may apply and will be the responsibility of the customer.

You have 14 days to change your mind, satisfaction guaranteed or your money back, so that your experience remains simple and peaceful.